Warranty Policy
Thank you for choosing our products. We are committed to providing high-quality equipment and reliable service. This warranty policy outlines the terms and conditions of our standard product warranty.
Warranty Period
We offer a one-year warranty from the date of delivery.
Warranty Coverage
During the warranty period, we will provide free repair or replacement for any product defects caused by material or manufacturing issues under normal use and proper maintenance.
This warranty covers:
Structural defects or failures
Malfunction of electrical or control systems
Issues with the main components under normal operating conditions
This warranty does not cover:
Damage caused by improper installation, misuse, or unauthorized modifications
Normal wear and tear, consumable parts, and cosmetic damage
Damage caused by natural disasters or force majeure events
Failure to follow operation and maintenance instructions
Warranty Service Procedure
Please contact our service team and provide proof of purchase, a description of the issue, and photos or videos if available.
We will assess the issue and provide a solution, which may include guidance for on-site repair, sending replacement parts, or returning the item for servicing.
If repair or replacement is required, shipping costs may be shared depending on the situation and location.
Limitation of Liability
Our liability is limited to the repair or replacement of the defective product within the warranty scope. We shall not be liable for any indirect, incidental, or consequential damages.
For further assistance, please contact our customer support team.